UX/UI Design

I’m a senior UX designer with over a decade of experience shaping products, systems, and services across highly regulated, enterprise environments. My work lives at the intersection of strategy, accessibility, and scale—often driving adoption, documentation, and internal alignment as much as pixels.

My background blends design systems leadership, DesignOps, and UX for technical teams, enabling me to bridge gaps between users, engineers, and stakeholders. I thrive in environments where clarity and efficiency aren’t just values—they’re requirements.

Core Skills

  • Design systems architecture & governance

  • Cross-functional collaboration with engineers, content, and product

  • Component documentation and library management

  • UX for technical users (AI, DevOps, data-heavy platforms)

  • Accessible design standards (WCAG 2.1 AA+)

  • Workshop facilitation, async handoff, and stakeholder demos

  • UX writing & IA optimization

  • User research synthesis and journey mapping

Experience Highlights

Edward Jones – UX Designer II* (DesignOps)

2020–Present

  • Designed and maintained enterprise-wide Figma libraries with accessibility baked into the foundation

  • Led efforts to standardize design tooling, tokens, and governance, reducing fragmentation across product teams

  • Created and evolved internal documentation, onboarding flows, and async workflows to scale design quality

  • Initiated and led the Figma AI pilot program, securing stakeholder buy-in and rolling out feature usage guidelines

  • Helped secure funding and support for Edward Jones’ first dedicated Accessibility Working Group, contributing to early standards and design reviews

  • Supported research and workshops to better understand the needs of developers, PMs, and content strategists

* I was initially hired on as a Senior UX Designer contractor via Creative Circle. They offered me an associate position at the firm about a year in, but the only job req open was as a UX Designer II, and it paid more and was more permanent than the contract role, so I took it. And my team has not been able to get funding for a senior job req since. But I can assure you my responsibilities and skillset are very senior.

Freelance & Past Roles

  • Designed consumer experiences for web, mobile, and hybrid platforms

  • Created flows, wireframes, and visual designs for clients in finance, B2B SaaS, e-commerce, and non-profits

  • Consulted on design system setup for early-stage teams, introducing scalable libraries and documentation best practices

Technology & Tools

  • Figma, Adobe XD, Sketch, InVision, Zeplin, Balsamiq, Protopie – wireframing and prototyping, component libraries, documentation, plugin integration

  • Zeroheight – system documentation and internal UX standards

  • Adobe Suite – Photoshop, Illustrator, XD

  • Miro, Mural, & FigJam – workshops, user flows, team collaboration

  • Jira, Confluence, Trello – design tickets, async tracking

  • HTML/CSS – for prototyping, developer collaboration, and accessibility checks

  • PowerPoint, Notion, & Loom – async presentations, UX documentation

Why This Matters

My design approach is built on clarity, documentation, and inclusivity. Whether I’m leading a Figma pilot, refining component libraries, or scaling design to support 1,000+ contributors, my goal is always the same: empower great teams to ship great experiences.

Relevant Case Studies

  • Design Systems – See some of my actual UI work here!

  • Personas & User Journeys

  • Checkout Redesign - Assessing, redesigning, and conducting research on an e-commerce checkout

  • Hotspots Diagrams – A pretty complex ask, as the diagrams we had from the catalog department could not be modified, but having a diagram of a system can be a game-changer for people buying parts for an overhaul. So I had to figure out how to shoe-horn that functionality into the website as gracefully as possible.

  • Pilot Same Day Documentation – I was part of our Same Day Delivery pilot, where I turned business requirements and physical shipping limitations into a usable and intuitive end user experience.

  • UX Process, Design Deliverables – I was the first full-fledged UX Designer hired by O’Reilly. I brought some expectations to our new team and business partners, including moving from Adobe Photoshop for mockups to Adobe XD, resulting in higher-fidelity, interactive prototypes with easier developer handoff. This is a super simplified process, as the company had never interfaced with UX before.

  • Curated Shipping Method Logic – We had this issue where unhelpful delivery options would display to a customer – for example, one method was delivered tomorrow for free, another was delivered in 5 days and cost $10. I wrote the logic for developers to show only useful options for end users.